alibi.netlify.app

User’ s Guide
Printed on recycled paper with at least 10% post-consumer contenthw_fm.fm5 Page i Thursday, August 7, 1997 4:32 PMii
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved
Products by SEIKO EPSON CORPORATION.
EPSON and EPSON Stylus are registered trademarks and ESC/P Raster is a trademark of SEIKO EPSON
CORPORATION. EPSON SoundAdvice, EPSON FaxAdvice, and EPSON Perfect Picture are trademarks of Epson
America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Copyright 1997 by Epson America, Inc. 400666901D0
8/97hw_fm.fm5 Page ii Thursday, August 7, 1997 4:32 PMiii
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
? Reorient or relocate the receiving antenna.
? Increase the separation between the equipment and receiver.
? Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
? Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.hw_fm.fm5 Page iii Thursday, August 7, 1997 4:32 PMivhw_fm.fm5 Page iv Thursday, August 7, 1997 4:32 PMv
Contents
Introduction
System Requirements 2
How to Use Your Manual 3
Warnings, Cautions, Notes, and Tips 4
Where To Get Help 4
ENERGY STAR Compliance 5
Energy-saving Tips 6
Important Safety Instructions 6
1 Basic Printing
Accessing the Printer Driver 1-1
Accessing the Driver from Windows Applications 1-2
Accessing the Driver from Windows 95 1-2
Accessing the Driver from Windows 3.1 1-2
Accessing the Driver from Windows NT 4.0 1-3
Using the Printer Driver 1-3
Checking Basic Settings 1-4
Using Advanced Mode 1-5
Printer Driver Setting Summary 1-7
Selecting the Correct Media Type Setting 1-11
Using the Spool Manager Programs 1-12
Network Printing on a PC 1-13
Network Printing with Windows NT 4.0 1-14
Using the Printer Software’s Built-in Network
Support 1-14hawaii.toc Page v Friday, July 25, 1997 1:45 PMContentsvi
Using Online Help 1-16
Accessing Online Help from Windows 95 1-16
Accessing Online Help from Windows 3.1 1-16
Accessing Help from Windows NT 4.0 1-17
2 Printing on Special Media
Choosing Paper and Other Media 2-1
Media Loading Guidelines 2-2
Loading Plain Paper 2-3
Loading Special Media 2-5
EPSON 360 dpi, High Quality, and Photo Quality
Ink Jet Paper 2-5
EPSON Photo Quality Glossy Paper, Glossy Film,
and Transparencies 2-6
EPSON Photo Quality Self Adhesive Sheets and
Iron-On Transfer Paper 2-6
EPSON Photo Quality Index Cards 2-6
EPSON Photo Paper 2-7
Envelopes 2-8
Printing Banners and Other Custom Size Projects 2-9
3 Using the Control Panel
Using the Printer’s Control Panel 3-1
Lights 3-2
Buttons 3-2
Running a Printer Check 3-3
Changing the Character Table 3-3hawaii.toc Page vi Friday, July 25, 1997 1:45 PMContentsvii
4 Maintenance and
Transportation
Cleaning the Print Heads 4-1
Using the Head Cleaning Utility 4-1
Using the Control Panel 4-2
Examining the Nozzle Check Pattern 4-3
Replacing an Ink Cartridge 4-3
Removing and Installing an Ink Cartridge 4-4
Aligning the Print Heads 4-6
Cleaning the Printer 4-7
Transporting the Printer 4-7
5 Troubleshooting
Diagnosing Problems 5-1
Print Quality Problems 5-3
Problems with Printing 5-6
Paper Handling Problems 5-9
Printout Is Not What You Expected 5-11
A Technical Specifications
Printing A-1
Paper A-2
Ink Cartridge A-4
Mechanical A-4
Electrical A-5
Environmental A-5
Safety Approvals A-5hawaii.toc Page vii Friday, July 25, 1997 1:45 PMContentsviii
Glossary
Indexhawaii.toc Page viii Friday, July 25, 1997 1:45 PM1
Introduction
Your EPSON Stylus
COLOR 400 printer prints up to
16 million colors, producing amazingly realistic photographic images and vivid computer graphic art. Its razor-sharp black printing also gives you laser-quality text, superb grayscale images, and detailed line art.
The printer software provides many automatic options and gives you control over the most subtle features of your image. It can even tailor its color correction scheme specifically for your image type, be it captured by digital video or still camera, imported from a photo CD, or created from a presentation graphics program.
You can also perform many printer maintenance procedures right from your computer, such as cleaning and aligning the print heads. And EPSON’s extensive online help can guide you through printer operations in real time.
EPSON’s specially formulated ink cartridges and wide variety of ink jet papers give you the best quality output and offer the most flexibility for getting the results you want. See page 2-1 for ordering information.hw_int.fm5 Page 1 Tuesday, July 29, 1997 2:14 PMIntroduction
2
System Requirements
To use your printer and its driver, your system should have:? An IBM
compatible PC with at least a 386/25 MHz or faster processor
? Windows
3.1x, Windows for Workgroups 3.11,
Windows 95, or Windows NT
4.0
? At least 16MB of RAM (more for Windows 95)
? At least 20MB of free hard disk space for storing images
(50MB or more is recommended)
? VGA, Super VGA, or better display adapter and monitor
? Double-speed CD-ROM drive (quad-speed or faster recommended) for installing the printer software
? A shielded, twisted-pair parallel cable (6 to 10 feet long) to connect your computer to the printer; the cable must have a D-SUB, 25-pin, male connector for your computer and a
36-pin, Centronics
compatible connector for the printer.
To use the EPSON Answers online guide (not available for
Windows NT), you need at least a 486/33 processor. You also should have at least 20MB of free hard disk space for full program installation or at least 8MB of free hard disk space to run EPSON Answers from the CD.
For system requirements for the EPSON Perfect Picture
Software Suite, see your Setup Guide.hw_int.fm5 Page 2 Tuesday, July 29, 1997 2:14 PMIntroduction
3
How to Use Your Manual
To set up your printer and install your printer software, see the
Setup Guide for instructions. This User’s Guide contains the information you need to use your printer in these chapters:Chapter 1, “ Using the Printer Software,” explains how to use the printer driver, Spool Manager programs, and online Help.
Chapter 2, “ Using Special Media,” gives guidelines for selecting the right paper or other media for your print job and instructions for loading it in your printer.
Chapter 3, “ Using the Control Panel,” tells you how to use the printer’s control panel, run a printer check, and change the character table.
Chapter 4, “ Maintenance and Transportation,” gives instructions for cleaning and aligning the print heads, replacing the ink cartridges, and cleaning and transporting the printer.
Chapter 5, “ Troubleshooting,” provides solutions for any problems you may have.
Appendix, “ Technical Specifications,” provides the technical details on your printer, ink cartridges, and EPSON media.
A Glossary and an Index are included at the end of the book.hw_int.fm5 Page 3 Tuesday, July 29, 1997 2:14 PMIntroduction
4
Warnings, Cautions, Notes, and Tips
You’ll find this information throughout your manual:Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for great printing.
Where To Get Help
EPSON provides customer support through the following services:Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at http://www.epson.com.
EPSON Internet FTP Site If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.
EPSON Download Service You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity.
Modem speed can be up to 28.8 Kbps.
EPSON Forum on
CompuServe
Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and ask for representative #529.hw_int.fm5 Page 4 Tuesday, July 29, 1997 2:14 PMIntroduction
5
EPSON also provides technical support and information on the installation, configuration, and operation of EPSON products.
Dial (800) 922-8911, (310) 782-2600 (U.S.), or
(905) 709-9475 (Canada), 6 A.M. to 6 P.M., Pacific Time,
Monday through Friday.
Before you call, please have the following information ready:? Product name
? Product serial number
? Computer configuration
? Description of the problem
You can purchase ink cartridges, paper, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of
Automated telephone services
Service Access
EPSON SoundAdvice
Pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 442-2110.
EPSON FaxAdvice
Access EPSON’s technical information library by calling
(800) 442-2110. You must provide a return fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 442-2110.
Note:If you need help using software with an
EPSON product, see the documentation for that program for technical support information.hw_int.fm5 Page 5 Tuesday, July 29, 1997 2:14 PMIntroduction
6energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:? If your monitor isn’t ENERGY STAR compliant, turn it off when you’re not using it.
? Turn off your computer, printer, and monitor each day when you are done using them.
? Use the print preview option in your software so you can catch errors before you print something.
? Send e-mail rather than distributing memos. Not only is this faster, but you’ll save paper and storage space too.
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively.
? Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.
? Do not place the printer on an unstable surface or near a radiator or heating vent.
? Do not block or cover the openings in the printer’s cabinet or insert objects through the slots.
? Use only the type of power source indicated on the printer’s label.
? Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.hw_int.fm5 Page 6 Tuesday, July 29, 1997 2:14 PMIntroduction
7
? Place the printer near a wall outlet where the plug can be easily unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
? Do not let the power cord become damaged or frayed.
? If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.
? Except as specifically explained in this User’s Guide, do not attempt to service the printer yourself.
? Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.hw_int.fm5 Page 7 Tuesday, July 29, 1997 2:14 PMIntroduction
8hw_int.fm5 Page 8 Tuesday, July 29, 1997 2:14 PM1-1
1
The printer software includes the following programs:? Printer driver, which lets you control printing and choose from a wide variety of settings to customize the appearance of your documents.
? EPSON Spool Manager, Despooler, and Status Monitor
(Windows 95 only), which monitor your print job and let you control how it prints.
? EPSON Stylus COLOR 400 online help so you can look up more information on your software whenever you need it.
This chapter tells you how to access and use these printer software programs. See Chapter 4 for instructions on using the
Nozzle Check, Head Cleaning, and Print Head Alignment utilities to perform printer maintenance procedures.
Accessing the Printer Driver
You can access the driver in different ways, depending on how you want the changes to be applied: ? To apply changes only to documents printed from your currently running Windows application, see the following section.
? To apply changes to documents printed from all Windows applications, access the driver as described on the next page for Windows 95, Windows 3.1, or Windows NT.
Basic Printinghw_ch1.fm5 Page 1 Thursday, August 7, 1997 4:33 PMBasic Printing
1-2
Accessing the Driver from Windows
Applications
1. Choose Print or Print Setup from the File menu of your
Windows application program.
If you choose Print, you first see a Print dialog box that contains the settings you change most often, including the number of copies and the pages you want printed.
2. To access the printer driver settings, choose the Printer,
Setup, Properties, or Options button. (You may need to select another option, depending on your software program.)
3. In Windows 95 and Windows NT, click the Main tab; you see the Main menu, shown on page 1-3. In Windows 3.1, you see the Main menu when the driver opens.
Accessing the Driver from Windows 95
1. Double-click the My Computer icon.
2. Double-click the Printers folder.
3. Right-click the EPSON Stylus COLOR 400 icon (or double-click the icon and then pull down the Printer menu).
4. Select Properties.
5. Click the Main tab. You see the Main menu, shown on the next page.
Accessing the Driver from Windows 3.1
1. Double-click the Control Panel icon in the Main group.
2. Double-click the Printers icon.
Note:The settings you select through your Windows application apply only until you exit that application. Then the driver settings return to the default values selected through the
Windows 95 Printer
Properties or
Windows 3.1 Control
Panel (or the driver’s defaults).
Note:The settings you select using Windows apply to all your Windows applications, unless you change them for a particular application session, as described above. Also some application settings override driver settings
(such as Paper Size or
Orientation), so it’s a good idea to check the driver settings in your application too.hw_ch1.fm5 Page 2 Thursday, August 7, 1997 4:33 PMBasic Printing
1-3
3. Choose EPSON Stylus COLOR 400 from the list of
Installed Printers.
4. Choose Setup. You see the Main menu, shown below.
Accessing the Driver from Windows NT 4.0
1. Click Start, point to Settings, and then select Printers.
2. Click the EPSON Stylus COLOR 400 icon.
3. Open the File menu and select Document Defaults. You see the Main menu.
Using the Printer Driver
When you access the printer driver, you may need to click the
Main tab to view the Main menu.
Note:You can access the default Windows NT printer software settings only if you have the appropriate network access privileges, such as Administrator or
Power User.
Main tabhw_ch1.fm5 Page 3 Thursday, August 7, 1997 4:33 PMBasic Printing
1-4
Most of the basic driver settings you’ll need to check are on the
Main menu. Settings controlling the paper size, orientation, and layout are on the Paper menu. You can run the printer utilities from the Utility menu (see Chapter 4 for details).
For a description of all the settings available in the printer driver, see page 1-7.
Checking Basic Settings
For most printing, you’ll only need to check these few basic settings to make sure they’re correct for your print job. The
Current Settings box on the Main menu lists many of the options currently selected in the driver.
? Mode (Main menu). Select Automatic so the printer software can automatically choose the best settings based on the data in your print file. Choose Advanced to customize your settings; see the next section for details.
? Media T ype (Main menu). Be sure to accurately choose the media type you have loaded in your printer so the driver’s automatic features can accurately tailor your settings for it.
See page 1-11 for details.
? Ink (Main menu). Select Color if your print job contains any color data; select Black if you’re printing only in black.
? Paper Size, Orientation (Paper menu). Choose the size of paper you’ve loaded in the printer and the orientation of the image on the page.
Once you’ve changed these basic settings as needed, check the
Current Settings box on the bottom of the menu to see if the other settings, such as Print Quality, are correct for your document. If you’re ready to print, click OK. If you need to adjust them, use Advanced mode as described in the next section.
Note:If you select Automatic mode and the Plain paper
Media Type, you see the
Quality/Speed slider on the Main menu. Click the arrows or use the scroll box to select settings appropriate for either high quality or high speed, depending on the document type and the results you require.
To cancel your changes and exit the driver, click the Cancel button at the bottom of the menu at any time.hw_ch1.fm5 Page 4 Thursday, August 7, 1997 4:33 PMBasic Printing
1-5
Using Advanced Mode
If you want to tailor your settings for a particular document type or just customize them to suit your needs, select
Advanced mode on the Main menu. When you choose
Advanced mode, the Custom Settings drop-down list and the
More Settings and Save Settings buttons become active.
Selecting a Document Type
To select settings that are best for a particular document type, click the arrow in the Custom Settings drop-down list. Then choose one of these document types:? Photo for printing scanned photographs
? T ext/Graph when printing text and graphs, such as presentation charts
? PhotoEnhance for printing images captured using a video camera, digital camera, or scanner. Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for overall under- and over-exposure of the original image.
? Economy for faster printing of text drafts on plain paper to save ink.
Each document type automatically sets other options in the printer driver, such as Print Quality and Halftoning, so you get the best results. You can also add custom document types to the list, as described on the next page.
Note:Be sure to also select the
Media Type you’ve loaded in the printer and the correct Ink settings because the settings chosen for your document type depend on this information.
Some settings may be limited by the document type you select.hw_ch1.fm5 Page 5 Thursday, August 7, 1997 4:33 PMBasic Printing
1-6
Customizing Advanced Settings
To select your own Advanced mode settings, click the More
Settings button on the Main menu to bring up the More
Settings box.
In this dialog box you can change the Media Type and Ink settings you made on the Main menu, if necessary, and adjust many other settings to suit your needs. Then you can save the settings as a document type for later use, as described in the next section.
For a description of advanced settings (More Settings dialog box), see page 1-8.
Saving Customized Settings
You can save your group of custom settings with a unique name and add it to the Custom Settings drop-down list on the Main menu. Then you can easily select the settings (up to 10 groups) whenever you want to use them.
1. On the Main menu, select Advanced mode.hw_ch1.fm5 Page 6 Thursday, August 7, 1997 4:33 PMBasic Printing
1-7
2. Change your printer driver settings as necessary.
3. Return to the Main menu and click the Save Settings button to bring up the User Defined Setting dialog box.
4. Type a document name for your custom settings in the
Name field (up to 16 characters).
5. Click Save.
The name you assigned to the settings now appears in the
Custom Settings drop-down list so you can choose it whenever you want to use the settings.
To delete a custom document type, select Advanced mode and the document type in the Custom Settings drop-down list.
Then click Save Settings, select the document type in the
User Defined Setting box, and click Delete. (You cannot delete any of the predefined document types.)
Printer Driver Setting Summary
The following tables summarize the settings available in each menu tab (with default values in bold type). See your printer driver’s online help for more details, as described on page 1-16.hw_ch1.fm5 Page 7 Thursday, August 7, 1997 4:33 PMBasic Printing
1-8
* Available only when using Advanced mode.
** Available only when using Automatic mode and Plain paper.
Main menu settings
Setting Options Description
Mode Automatic
Advanced
See page 1-4 for details.
Advanced mode document types *
Custom Settings
Photo
Text/Graph
PhotoEnhance
Economy
See page 1-5 for details.
Quality/Speed slide bar ** Quality
Speed
See page 1-4 for details.
Media Type Plain paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
Photo Quality Glossy Paper
Photo Quality Glossy Film
Ink Jet Transparencies
See page 1-11 for a table of
EPSON media names and the
Media Type settings they require.
Ink Color
Black
If your print job contains any color data, choose Color. If it contains only black data, select Black.
More Settings dialog box settings
Setting Options Description
Print Quality * Fine - 720 dpi
Normal - 360 dpi
Economy
Selects either 720 dpi,
360 dpi, or Economy printing mode.
Media Type Plain paper
360 dpi Ink Jet Paper
Photo Quality Ink Jet Paper
Photo Quality Glossy Paper
Photo Quality Glossy Film
Ink Jet Transparencies
See page 1-11 for a table of EPSON media names and the Media Type settings they require.
Ink Color
Black
If your print job contains any color data, choose Color. If it contains only black data, select Black.hw_ch1.fm5 Page 8 Thursday, August 7, 1997 4:33 PMBasic Printing
1-9
* The Print Quality is selected automatically depending on the current Media Type. If you choose a
Print Quality setting that is not appropriate for your media, the driver changes the Media Type setting. Always check that your Media Type is still correct after changing the Print Quality.
** In Automatic mode, the Halftoning setting is selected based on the data encountered in your print job. In Advanced mode, Halftoning is preselected for each document type setting. No
Halftoning is available only when you select Black as the Ink setting.
Halftoning ** No halftoning
Error diffusion
Coarse Dithering
Fine Dithering
Sets the method used to place dots of ink on the paper. See the printer driver online help for details.
MicroWeave On
Off
Controls printing of dots in fine increments.
High Speed On
Off
Controls bidirectional printing mode.
Flip Horizontal On
Off
Lets you create a mirror image (useful for creating transfer images).
Finest Detail On
Off
Controls printing of dots in the finest increments.
Color Adjustment settings
On or Off
Mode Automatic
Photo-realistic
Vivid
No Color Adjustment
Brightness –25% to +25% (0%)
Contrast –25% to +25% (0%)
Saturation –25% to +25% (0%)
Cyan –25% to +25% (0%)
Magenta –25% to +25% (0%)
Yellow –25% to +25% (0%)
Control the color correction technique and various image and color adjustments when you’re not using PhotoEnhance or
ICM mode (described below).
PhotoEnhance On
Off
Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness.
Corrects for overall under- and over-exposure of the original image.
ICM
(Windows 95 only)
On
Off
Turns on an Image Color Matching color correction mode to match your screen and printed colors.
More Settings dialog box settings
Setting Options Descriptionhw_ch1.fm5 Page 9 Thursday, August 7, 1997 4:33 PMBasic Printing
1-10
Paper menu settings
* Using this option, you can add a customized paper size in this size range:Width: 3.9 to 9.5 inches (100 × 241 mm)
Length: 3.9 to 43.9 inches (100 × 1117 mm)
** This option is not available when you’re using a User Defined Paper Size.
Utility menu options
* Available only when you’re using Windows 95.
Setting Options Description
Paper Size A4 210 × 297 mm
Letter 8 1/2 × 11 in
Legal 8 1/2 × 14 in
B5 182 × 257 mm
A5 148.5 × 210 mm
A6 index card 105 × 148 mm
Executive 7 1/2 × 10 in
Half Letter 5 1/2 × 8 1/2 in
Index card 5 × 8 in
Index card 8 × 10 in
EPSON Photo Paper 4 × 6 in
Envelope #10 4 1/8 × 9 1/2 in
Envelope DL 110 × 220 mm
Envelope C6 114 × 162 mm
User Defined *
Indicates the size of the paper or other media you have loaded in the printer.
Duplication Method Copies 1 to 99
Collate On or Off
Reverse Order On or Off
Lets you print multiple copies and collated copies, and reverses the order in which the pages are printed.
Orientation Portrait
Landscape
Sets the direction of printing on the page.
Printable Area ** Maximum
Centered
Selects the print margin to the maximum printable area or centered on the page.
Utility Description
Status Monitor * See page 1-12 for details.
Nozzle Check See Chapter 4 for details.
Head Cleaning
Print Head Alignmenthw_ch1.fm5 Page 10 Thursday, August 7, 1997 4:33 PMBasic Printing
1-11
Selecting the Correct Media Type Setting
Use this table to help you match the media type you loaded in the printer with the Media Type setting in the printer driver.
For additional information, see Chapter 2.
1
Load with the short edge leading into the feeder.
2
Use the Flip Horizontal option to reverse your image before you print it— especially if it includes text— so the image will appear correctly when it’s transferred. See Chapter 2 for instructions.
When you load media with this name . . .
Load a maximum of this many sheets . . .
Then select this Media
Type setting in your printer software . . .
Plain paper (single sheets) 100 letter size Plain paper
Envelopes (remember to set the adjust lever forward)
10
1
Labels (single sheets) 1
EPSON 360 dpi Ink Jet Paper 70 letter size
30 legal size
360 dpi Ink Jet Paper
EPSON Special Coated Paper for
360 dpi Printing
EPSON High Quality Ink Jet Paper 70 letter size
30 legal size
Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Paper
EPSON Special Coated Paper for
720 dpi Printing
EPSON Photo Quality Ink Jet Cards 30 cards
1
EPSON 720 dpi Index Cards
EPSON Photo Quality Self Adhesive
Sheets
1
EPSON Photo Quality Glossy Paper 20 letter size Photo Quality Glossy Paper
EPSON Photo Paper 20
1
EPSON Photo Quality Glossy Film
(use with support sheet)
30 letter size Photo Quality Glossy Film
EPSON High Quality Glossy Paper
(use with support sheet)
30 letter size
EPSON Ink Jet Transparencies (use with support sheet)
10 letter size Ink Jet Transparencies
EPSON Iron-On Transfer Paper
2
1 sheethw_ch1.fm5 Page 11 Thursday, August 7, 1997 4:33 PMBasic Printing
1-12
Using the Spool Manager Programs
Your printer uses the EPSON Spool Manager to send data to the printer so you can continue working in your software program while printing. Spool Manager also includes the Despooler and
Status Monitor (Windows 95 only) programs to let you monitor and control the print job without exiting your application program.
The Despooler dialog box, similar to the one shown below, appears when you send a print job to the printer so you can monitor the progress of the print job. Use the buttons to cancel, pause, or restart the job.
If you’re using Windows 95, the Status Monitor box appears inside the Despooler dialog box (as shown above) each time you send a print job. It includes a gauge representing the amount of ink left in the cartridges and an icon that reports the current status of your printer. The icon also alerts you to any printer error conditions.
If you don’t want the
Despooler dialog box to appear each time you print you can turn it off.
To do this, start Spool
Manager, open the View menu, and select Show
Despool Popup; the checkmark next to the option disappears.cancels printingpauses printingrestarts printing
Windows 95 only
Note:The Status Monitor appears only if your printer is connected to the host computer; it does not appear when you are printing over a network with the printer connected to another computer.hw_ch1.fm5 Page 12 Thursday, August 7, 1997 4:33 PMBasic Printing
1-13
The Status Monitor displays these icons:If you need to run Spool Manager while you’re printing, select the icon (Windows 3.1) or button (Windows 95) near the bottom of your screen. You can also run Spool Manager from the EPSON program group or folder when you’re not sending a print job. (See the printer driver online help utility, as described in the next section, for details on using Spool Manager.)
Network Printing on a PC
You can use your printer on a network under Windows NT,
Windows 95, or other network operating systems. First you need to set up your printer using either the network’s printer setup functions or your printer software’s built-in network support.
For instructions on using the printer software’s network support, see “ Using the Printer Software’s Built-in Network
Support.”
Checking the printer status.
A printing error has occurred and your printer cannot print.
The printer is ready to print.
The printer is currently printing.
The ink level is low or empty; check the Ink Out light on the control panel and replace the cartridge.
Note:In Windows 3.1, you may not see the Spool
Manager icon at the bottom of your screen if the Program Manager window or an application window is maximized.
Reduce the window size to reveal the icon.hw_ch1.fm5 Page 13 Thursday, August 7, 1997 4:33 PMBasic Printing
1-14
Network Printing with Windows NT 4.0
If you connected the printer directly to a Windows NT 4.0 server, see your Windows NT documentation for instructions on configuring your printer for the network.
Using the Printer Software’s Built-in
Network Support
To use your printer software’s built-in network support, you first need to install the printer driver software on all the network computers that will use the printer. See the Setup Guide for instructions. Once the printer software is installed, you can set up Spool Manager to send print job files from each computer to a shared directory on the computer connected to the printer.
Follow the steps in the next sections to set up a print job directory on the system connected to the printer (the host system) and each remote system (client) on the network. For
Windows 95, you also need to specify the port and network path to the printer, as described on page 1-15.
Setting Up the Host System
Follow these steps to set up the computer connected to the printer:1. Create an icon for the EPSON Spool Manager4
(EPSPMGR4.EXE in the WINDOWSSYSTEM folder or directory).
2. Place this icon in the Startup folder.
3. Double-click the EPSON Spool Manager4 icon to open the Spool Manager window.
4. Double-click the EPSON Stylus COLOR 400 print queue.
The Queue Setup dialog box appears.hw_ch1.fm5 Page 14 Thursday, August 7, 1997 4:33 PMBasic Printing
1-15
5. Click the Remote Despool tab and then click the
Printing from remote queues option.
6. Click the Browse button and select the remote server directory that will receive print job files.
7. Click OK and minimize the Spool Manager window.
Setting Up Remote Systems
Follow these steps to set up the client computers on the network:1. Open the Spool Manager window.
2. In the Spool Manager window, double-click the EPSON
Stylus COLOR 400 print queue. The Queue Setup dialog box appears.
3. Click the Spool to remote printer button.
4. Click the Browse button and select the directory you’re using for print job files on the host system.
5. Click OK and minimize the Spool Manager window.
Setting Up Your Network Path in Windows 95
If you want to use your printer on a network running
Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps:1. Double-click My Computer.
2. Double-click the Printers folder.
3. Right-click the EPSON Stylus COLOR 400 icon and choose
Properties.
4. Click the Details tab.hw_ch1.fm5 Page 15 Thursday, August 7, 1997 4:33 PMBasic Printing
1-16
5. Click the Add Port button, then specify the network path to the printer and click OK.
6. Open the Spool Manager window.
7. In the Spool Manager window, double-click your printer’s queue. The Queue Setup dialog box appears.
8. Make sure the Use Print Manager for this port option is checked. Then click OK.
Using Online Help
For complete information about using the printer driver, you can easily access online help any time. It provides detailed descriptions of the different settings and options.
To access online help from the printer driver while you’re using a Windows application, click the Help button at the bottom of the menu tab. Then select a help topic.
You can also access online help when you’re not using the driver, as described below.
Accessing Online Help from Windows 95
Click the Start button, point to Programs, and Epson, and then click EPSON Stylus COLOR 400. If you need instructions for how to use help, click the Help button in the help screens.
Accessing Online Help from Windows 3.1
To access online help from Program Manager, open the EPSON program group and click the EPSON Stylus COLOR 400 icon. If you need instructions for how to use help, click the Help button in the menu bar.
Note:If you want to print from
DOS applications as well as from Windows applications, click the
Capture Printer Port button instead of the
Add Port button. In the
Device box, select the printer port your printer is connected to, then specify the network path to the printer. Make sure
Reconnect at logon is selected, then click OK.hw_ch1.fm5 Page 16 Thursday, August 7, 1997 4:33 PMBasic Printing
1-17
Accessing Help from Windows NT 4.0
Click the My Computer icon, then click the Printers icon.
Right-click the EPSON Stylus COLOR 400 icon and select
Document Defaults from the menu. In the printer software dialog box, click the Help button. With Windows 95 and
Windows NT, you can get specific help related to any item in the menus by right-clicking the item and then clicking the What’s
This? prompt.hw_ch1.fm5 Page 17 Thursday, August 7, 1997 4:33 PMBasic Printing
1-18hw_ch1.fm5 Page 18 Thursday, August 7, 1997 4:33 PM2-1
2
Read this chapter for information about choosing and loading the best paper and other media for your printing needs.
Choosing Paper and Other Media
You can use most plain paper with your printer and achieve good results. For better results, use EPSON specially coated ink jet paper because it provides the best surface for the ink used in your printer. EPSON offers specially designed media for EPSON ink jet printers, available in a choice of sizes.
Printing on
Special Media
Media name Size Part number
EPSON 360 dpi Ink Jet Paper A4
Letter
S041059
S041060
EPSON High Quality Ink Jet Paper A4
Letter
S041117
S041111
EPSON Photo Quality Ink Jet
Paper
A4
Letter
Legal
S041061
S041062
S041067
EPSON Photo Quality Glossy
Paper
A4
Letter
S041126
S041124
EPSON Photo Paper 4 × 6 S041134
EPSON Photo Quality Glossy Film A6
A4
Letter
S041107
S041071
S041072
EPSON Ink Jet Transparencies A4
Letter
S041063
S041064
EPSON Photo Quality Ink Jet
Cards
A6
8 × 10
S041054
S041122hw_ch2.fm5 Page 1 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-2
To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only).
In Canada, please call (800) 873-7766 for dealer referral.
Media Loading Guidelines
? If the corresponding Media Type option for your paper is not shown in the Media Type list, change the Print
Quality setting in the More Settings dialog box, select
Automatic as the Mode setting, or change the predefined setting in the Custom Settings list on the Main menu.
? In addition to the Media Type option, remember to select the correct Paper Size for your media.
? Some special media have a cut corner that you need to position correctly; follow any instructions in the package.
Always handle sheets by the edges, and don’t touch the printable surface.
If the special media has protective sheets between each sheet of media, be sure to remove the protective sheets before printing.
? Be sure to load the printable side of the media face up with the top edge leading into the printer.
? Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Return unused sheets and envelopes to their original packages as soon as possible. See the Appendix for more media storage information.
? Some EPSON media include a cleaning sheet. Do not use the cleaning sheets with this printer. They may damage the printer.
EPSON Iron-On Transfer Paper Letter SE41001, SE41002
EPSON Photo Quality Self
Adhesive Sheets
A4 S041106
Media name Size Part numberhw_ch2.fm5 Page 2 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-3
Loading Plain Paper
Always load paper or other media with the printable side facing up. Look for an arrow on the paper packaging to indicate the printable side.
1. Lower the output tray and slide out the extension. Then slide the left edge guide all the way left.
To load long paper, pull out the paper support extension and both output tray extensions.hw_ch2.fm5 Page 3 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-4
To print on transparencies, remove the paper support and reinstall it in the rear paper support slot.
2. Fan a stack of paper and then even the edges.
3. Load the stack with the printable side up and the short edge first. (Load pre-printed forms and letterhead top edge first.)
Place the paper’s right edge against the right edge guide.
Note:Don’t load paper above the arrow mark inside the left edge guide.arrow markhw_ch2.fm5 Page 4 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-5
4. Slide the left edge guide back against the stack of paper.
5. Select the Media Type and other printer driver settings that are appropriate for the media you loaded, as described in Chapter 1.
Loading Special Media
When loading special media, use the same steps described in the previous section, but keep the following guidelines in mind.
EPSON 360 dpi, High Quality, and Photo
Quality Ink Jet Paper
You can load paper up to the arrow mark on the left edge guide.
If you use legal-size ink jet paper, don’t load it more than half way to the arrow mark.
Note:Some special media have a cut corner that you need to position correctly; follow any instructions in the package. Always handle the sheets by the edges, and don’t touch the printable surface.hw_ch2.fm5 Page 5 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-6
EPSON Photo Quality Glossy Paper, Glossy
Film, and Transparencies
Before loading transparencies, reposition the paper support as shown on page 2-4. For media or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack.
You can load up to 20 sheets of glossy paper, up to 30 sheets of glossy film, or up to 10 transparencies. If you load multiple sheets of glossy film, the minimum top margin you can use is
1.2 inches (30 mm). For best results, or to print with a smaller top margin, load and print glossy film one sheet at a time.
Remove each sheet from the output tray immediately after it is printed and make sure each sheet is dry before stacking it.
EPSON Photo Quality Self Adhesive Sheets and Iron-On Transfer Paper
You should load these media one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load it.
When printing on transfer paper, be sure to invert the image by selecting a Flip Horizontal option in your software or the printer driver. Also, select Ink Jet Transparencies as your media type. (See Chapter 1 for details.) Follow the instructions in the paper package to iron the image onto a surface.
EPSON Photo Quality Index Cards
You can load up to 30 index cards with a support sheet (packed with the cards) or a sheet of plain paper beneath the stack. If ink smears on the cards, set the adjust lever to the + position as shown on page 2-9.
Caution:Don’t use the cleaning sheets that may be included with your special media; they may damage the printer.hw_ch2.fm5 Page 6 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-7
EPSON Photo Paper
You can use these cards to print photographs that look almost as good as the ones you get from film processing. Photo Paper
(4 × 6) is perforated around the edges, so you can trim your printouts and “ bleed” the photo— extend it to the edge of the paper— on all sides.
You can load up to 20 sheets of Photo Paper at a time. Make sure you place the included support sheet beneath the stack, but don’t print on it. Keep the following in mind when using Photo
Paper.
? Load the paper with the whiter side facing up and the perforated margins positioned as shown:? When you create the image in your application software, size it to 4.25 × 6.25 inches. Note that the outside edges of your image will be cut off when you remove the perforated margins. trim sizeprinted image size
0.67 in
0.24 in
0.12 in
0.24 in 0.12 inhw_ch2.fm5 Page 7 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-8
? Choose EPSON Photo Paper 4 × 6 in as the Paper Size setting and Maximum as the Printable Area setting.
? Choose Photo Quality Glossy Paper as the Media Type setting.
? After you print your picture, fold the paper back and forth along the perforations and carefully tear the margins off.
You can use the EPSON Photo Paper like a postcard. Simply print your image on the glossy side of the paper using the Photo
Quality Glossy Paper media type setting and let your image dry.
Then print your message on the uncoated side of the paper using the 360 dpi Ink Jet Paper media type setting.
To keep your printouts looking their best, store them in a plastic bag or other airtight covering and protect them from heat, humidity, and direct sunlight.
Envelopes
You can load up to 10 envelopes as shown. Select Plain paper as your Media Type setting and don’t use the Fine - 720 dpi
Print Quality setting.
Note:Use ink jet papers within one year of purchase. Use glossy media and transparencies within six months. Store unused media in its original package and keep it away from high heat and humidity. See the Appendix for more storage information.hw_ch2.fm5 Page 8 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-9
If ink smears when printing on envelopes or other thick media, set the adjust lever to the + position. To do this, open the printer cover and position the lever as shown. Then close the cover and print. (Be sure to return the lever to the 0 position before printing on other media.)
Printing Banners and Other Custom Size
Projects
You can use banner paper or ordinary (continuous-form) computer paper to print a banner up to 44 inches long. You can also print on any size paper that fits into the printer (at least
3.94 × 3.94 inches), by using the custom page size feature of your printer software.
1. To make a 44-inch banner with continuous-form computer paper, first tear off four sheets and remove the perforations at the edges. If you are using banner paper, cut the paper to the length you want for easier handling.hw_ch2.fm5 Page 9 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-10
2. Insert the paper in the printer as shown. The right edge of the paper should be against the right edge guide:3. Slide the left edge guide next to the left edge of the paper.
4. Create the document in your word processor or other application software. You can create a banner in either portrait or landscape orientation.
5. Click the print icon or choose Print or Print Setup from the File menu. You see a printing dialog box.
6. Make sure your printer is selected, and then click the
Printer, Setup, Properties, or Options button. (You may have to click a combination of these buttons.) You see the
Main printer settings dialog box,right edge guidehw_ch2.fm5 Page 10 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-11
7. Click the Paper tab. You see a dialog box like the following:8. Choose the paper you want to use from the Paper Size list. If you want to print a banner or other custom-size document, choose User Defined.
If you choose User Defined, the following dialog box appears:9. To print a banner, type 8.5 inches for the Paper Width and 44 inches for the Paper Height. (This works for both
“ landscape” and “ portrait” style banners.) Click OK.
10. Choose Portrait or Landscape if you haven’t already specified the orientation in your application software. Set the printable area if necessary.
Click to display list of paper sizes
For banner printing, type any size up to 44 incheshw_ch2.fm5 Page 11 Thursday, August 7, 1997 4:36 PMPrinting on Special Media
2-12
11. Click the Main tab to return to the Main printer settings dialog box. Make sure you choose Plain paper and the other settings you want to use, and then click OK.
12. Click Close, OK, or Print to print your banner. You may need to click a combination of these buttons.hw_ch2.fm5 Page 12 Thursday, August 7, 1997 4:36 PM3-1
3
This chapter describes the lights and buttons on the printer’s control panel and how to use them.
Using the Printer’s Control Panel
The printer’s control panel lights display the printer status and the buttons control certain functions.
Most of the time, you control the printer using your software, but you’ll use the control panel if you:? Replace an ink cartridge
? Clear a paper jam
? Run a printer check
? Change the character table.
Using the Control
Panelhw_ch3.fm5 Page 1 Friday, July 25, 1997 9:53 AMUsing the Control Panel
3-2
Lights
P The power light is on when the printer is on. It flashes while receiving data, replacing the ink cartridge, or cleaning the print heads, and in certain error conditions.
S On when there is no paper loaded or it’s loaded incorrectly.
Flashes if there is a paper jam or in certain error conditions.
B The black ink out light flashes when black ink is low or during certain error conditions. It is on when the ink cartridge is empty or not installed, or when there is a paper jam.
A The color ink out light flashes when color ink is low or during certain error conditions. On when the ink cartridge is empty or not installed, or when there is a paper jam.
For a list of error conditions indicated by the control panel lights and solutions for correcting them, see Chapter 5.
Buttons
P The power button turns the printer on and off. It also resets the printer (clears its memory) if you press it twice while the power is on.
E The load/eject button loads or ejects a sheet of paper if you press and release it within two seconds. (The printer normally loads and ejects paper automatically.) When the printer is off and you hold down the load/eject button while turning the printer on, it runs a printer check. See the next section for instructions.
R You use the cleaning button for replacing ink cartridges and cleaning the print heads, based on the status of the ink out lights. See Chapter 4 for details. When the printer is off and you hold down the cleaning button while turning the printer on, it changes the character table. See page 3-3 for instructions.hw_ch3.fm5 Page 2 Friday, July 25, 1997 9:53 AMUsing the Control Panel
3-3
Running a Printer Check
1. Turn off the printer and your computer.
2. Disconnect the interface cable from the printer.
3. Make sure paper is loaded in the printer.
4. Hold down the E load/eject button and turn on the printer.
Then release both buttons. The printer prints out one page containing the printer’s ROM version number, character table number, and a nozzle check pattern.
5. After it prints the page, turn off the printer. Reconnect the interface cable, then turn on the printer and your computer.
Changing the Character Table
The printer uses a character table for printing United States and standard European characters (PC437). If you want to use a multilingual character table (PC850), you can change to it using the printer’s control panel. See the Appendix for a list of the characters available in each table.
1. Turn off the printer.
2. Hold down the R cleaning button and turn on the printer.
Then release both buttons.
The character table is changed to PC850. To change it back to
PC437, repeat the steps above. To check the current character table number, run a printer check as described in the previous section.
Caution:Load paper that’s at least 8.3 inches
(210 mm) wide so ink doesn’t spray onto the platen.hw_ch3.fm5 Page 3 Friday, July 25, 1997 9:53 AMUsing the Control Panel
3-4hw_ch3.fm5 Page 4 Friday, July 25, 1997 9:53 AM4-1
4
The instructions in this chapter tell you how to:? Clean the print heads
? Replace an ink cartridge
? Align the print heads
? Clean the printer
? Transport the printer.
Cleaning the Print Heads
If your printed image is unexpectedly light or faint, or dots are missing from the image, you may need to clean the print heads.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print heads uses ink, so to conserve ink, clean them only if print quality declines.
There are two ways to clean the print heads: (1) using the Head
Cleaning utility in the printer driver, or (2) using the printer’s control panel buttons.
Using the Head Cleaning Utility
1. Make sure the printer is turned on and not printing, and the B black and A color ink out lights are off.
2. Access the printer driver as described in Chapter 1.
Maintenance and
Transportation
Note:If a B black ink out or
A color ink out light is flashing or on, you need to replace an ink cartridge, not clean the print heads. See page 4-3 for instructions.
Wait until your printer has finished printing before cleaning the print heads.
Do not use the head cleaning utility with printers on a network.hw_ch4.fm5 Page 1 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-2
3. Click the Utility tab.
4. Click the Head Cleaning icon.
5. Follow the instructions on the screen to clean the print heads. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes. It’s finished when the Ppower light stops flashing.
6. Now check if the print heads are clean and reset the cleaning function by running a nozzle check. Make sure paper is loaded in the printer, then click Print nozzle check pattern on the Head Cleaning utility screen. See page 4-3 for instructions on examining the nozzle check pattern.
If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this several times, check the print quality solutions in Chapter 5.
Using the Control Panel
1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off.
2. Press the R cleaning button and hold it down for three seconds to clean the print heads. Cleaning takes about two minutes, during which the printer makes some noise and the Ppower light flashes. It’s finished when the Ppower light stops flashing.
3. Now check if the print heads are clean and reset the cleaning function by running a nozzle check. Make sure paper is loaded in the printer, then select Nozzle Check from the printer driver Utility menu. (See Chapter 1 for instructions.) See the next section for instructions on examining the nozzle check pattern.
Caution:Never turn off the printer while the Ppower light is flashing.
If however, the Ppower light is still flashing after
10 minutes and the printer is not moving or making noise, you may turn off the printer.
Caution:Never turn off the printer while the P power light is flashing.
If however, the Ppower light is still flashing after
10 minutes and the printer is not moving or making noise, you may turn off the printer.hw_ch4.fm5 Page 2 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-3
If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing this two or three times, check the print quality solutions in Chapter 5.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. It should look something like this, with the lower pattern colored cyan, magenta, and yellow:Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done. If any dots are missing, clean the print heads again, as explained in the previous sections.
Replacing an Ink Cartridge
If a B black or A color ink out light flashes, the indicated cartridge is low on ink. If the light stays on, the cartridge is empty and you need to replace it.
Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package:Black ink cartridge S020093
Color ink cartridge S020089
When you need new ink cartridges, contact your dealer or call
EPSON Accessories at (800) 873-7766 (U.S. only). In Canada, please call (800) 873-7766 for dealer referral.
Caution:To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.hw_ch4.fm5 Page 3 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-4
Removing and Installing an Ink Cartridge
1. Make sure the printer is on and not printing, and that either the B black or A color ink out light is flashing or on.
2. Lower the output tray and then raise the printer cover.
3. Press the R cleaning button and hold it for three seconds.
If you have to replace an ink cartridge before its ink out light flashes or comes on (if the cartridge is too old, for instance), press the E load/eject button and hold it for three seconds instead of the R cleaning button.
The print heads move slightly left to the ink cartridge install position and the Ppower light begins flashing. (The print heads return to their home position if you don’t proceed to step 4 within 60 seconds.)
4. Pull up the ink cartridge clamp only for the cartridge you want to replace. The cartridge rises up from its holder.
5. Lift the cartridge out of the printer and dispose of it carefully.
Caution:For best results, don’t replace an ink cartridge unless its ink out light is flashing or on.
If ink runs out, you can’t continue printing, even if ink remains in the other cartridge.
If you press the R cleaning button when no ink out light is flashing or on, the printer cleans the print heads, as described on page 4-1.ink cartridge clamp
Warning:If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.hw_ch4.fm5 Page 4 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-5
6. Remove the new ink cartridge from its packaging. Then remove only the disposable yellow portion of the tape seal as shown here.
7. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. The color cartridge goes on the right and the black cartridge goes on the left.
8. Press down the ink cartridge clamp until it locks in place.
Caution:You must completely remove the yellow portion of the tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will out.black cartridge color cartridge
Caution:Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it, even if it contains ink.hw_ch4.fm5 Page 5 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-6
9. Press the R cleaning (or E load/eject) button to begin charging. (Even if you don’t press a button, ink charging begins 60 seconds after you close the clamp.)
10. The Ppower light continues to flash while the ink charges.
When charging is finished, the Ppower light stops flashing and the print heads move to the far right position. Close the printer cover and resume printing.
Aligning the Print Heads
If your printouts contain misaligned vertical lines, you may need to align the print heads.
1. Make sure the printer is turned on and paper is loaded.
If you are printing, wait until your printer has stopped before continuing with step 2.
2. Access the printer driver as described in Chapter 1.
3. Click the Utility tab.
4. Click the Print Head Alignment icon.
5. Follow the instructions on the screen to print a test page and select the correct alignment.
Caution:Never turn off the printer while the Ppower light is flashing.
If however, the Ppower light is still flashing after
10 minutes and the printer is not moving or making noise, you may turn off the printer.
Caution:Load paper that’s at least
8.3 inches (210 mm) wide so ink doesn’t spray onto the platen.
Do not use the print head alignment utility with printers on a network.hw_ch4.fm5 Page 6 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-7
Cleaning the Printer
1. Turn off the printer, unplug the power cord, and disconnect the printer cable.
2. Remove all the paper from the sheet feeder.
3. Clean the exterior of the printer with a soft, damp cloth.
Keep the printer cover closed so water doesn’t get inside.
4. Clean ink out of the printer’s interior with a soft, damp cloth.
Transporting the Printer
1. Turn on the printer and wait until the print heads lock in the far right position. Then turn off the printer.
2. Unplug the power cord from the electrical outlet. Then disconnect the interface cable from the printer.
3. Remove any paper from the sheet feeder, push in the paper support extension, and remove the paper support.
4. Push in the output tray extensions and close the tray.
5. Repack the printer and attachments in the original box using the protective materials that came with it. See the
Notice Sheet that was packed with the printer.
Be sure to keep the printer level as you transport it. If you notice a decline in print quality after transporting the printer, clean the print heads; if output is misaligned, align the print heads. See the instructions in this chapter.
Caution:Don’t touch the gears inside the printer.
Never use alcohol or thinner for cleaning; they can damage the printer components and case.
Don’t use a hard or abrasive brush.
Don’t get water on the printer components.
Don’t spray lubricants or oils inside the printer.
Caution:Don’t remove the ink cartridges before transporting the printer; you can damage the printer.hw_ch4.fm5 Page 7 Friday, July 25, 1997 10:00 AMMaintenance and Transportation
4-8hw_ch4.fm5 Page 8 Friday, July 25, 1997 10:00 AM5-1
5
This chapter describes what to do if you have problems printing. See the first section, “Diagnosing Problems,” for descriptions of possible problems indicated by the control panel lights and Status Monitor icons (Windows 95 only).
Then see these sections for solutions:? Print quality problems, if the print quality needs improvement
? Problems with printing, if your printer is having trouble printing
? Paper handling problems, if you have paper jams or other problems with paper handling
? Printout is not what you expected, if your image is placed incorrectly, garbled, inverted, blank, or printed too slowly.
Diagnosing Problems
Your printer’s control panel and Status Monitor (Windows 95 only) report the status of your print job and alert you to printing errors. Check the tables in this section to diagnose problems indicated this way.
.
Troubleshooting
Note:If the Status Monitor box does not appear with the
Despooler when you print (Windows 95 only), see page 5-9.hw_ch5.fm5 Page 1 Friday, July 25, 1997 1:39 PMTroubleshooting
5-2
Control panel light status
Problem
P power
S paper out
B black ink out
A color ink out
Black ink lowsee page 5-7
On Off Flashing Off
Black ink outsee page 5-7
On Off On Off
Color ink lowsee page 5-7
On Off Off Flashing
Color ink outsee page 5-7
On Off Off On
Paper out or incorrectly loadedsee page 5-7
On On Off Off
Paper jammedsee page 5-7
On Flashing Off Off
Carriage errorsee page 5-8
Flashing On On On
Fatal errorsee page 5-8
Flashing Flashing Flashing Flashing
Status Monitor icon status
Icon Problem
The printer is checking the current status.
A printing error has occurred and your printer cannot print. See page 5-6.
The printer is ready to print.
The printer is currently printing.
The ink level is low; check the B black and A color ink out lights and replace your ink cartridge as described in Chapter 4.hw_ch5.fm